Cookies Policy

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website operate, maintain security, remember preferences and understand how visitors use its pages.

Some cookies are placed by Casoola Casino, while others may be placed by service providers or third parties that support website features. Similar technologies may include pixels, tags, software development kits, local storage and other tools that collect or store information about a device or interaction with a website. In this policy, we use the word cookies to refer to cookies and these similar technologies unless the context requires otherwise.

Cookies may be session cookies or persistent cookies. Session cookies generally operate only while your browser is open and are removed when the session ends. Persistent cookies remain on a device for longer, subject to their settings or expiry. A cookie may also be first-party, meaning it is associated with the website you are visiting, or third-party, meaning it is associated with another service used on that website.

Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information, such as account, device or usage information, where permitted and necessary for the purposes described in our Privacy Policy. The information that may be collected depends on the cookie, your device, your browser settings and how you use the website.

• Information about your device, browser, operating system, language and general settings.
• Information about pages visited, links selected, features used and the approximate time and duration of a visit.
• Identifiers relating to a browser, device or online session.
• Security, authentication and preference information needed to support website functions.
• Technical information about errors, performance and the way content is displayed.

The cookies used on the website may vary depending on the pages, services and features you access. Some cookies are essential to provide a requested service, while others are optional and may be used to improve the website or understand how it is used. The categories below describe the main purposes for which cookies may be used.

Strictly necessary cookies

Strictly necessary cookies help the website operate and cannot generally be disabled through a cookie preference tool. They may support functions such as secure access, account sessions, page navigation, fraud prevention, traffic management, responsible access controls and the delivery of content. Without these cookies, some parts of the website may not function correctly or may be unavailable.

Functionality and preference cookies

Functionality cookies may remember choices you make, such as language, region, display preferences or other settings. They can help provide a more consistent experience when you return to the website. If you refuse or remove these cookies, certain preferences may need to be selected again and some features may be less convenient.

Performance and analytics cookies

Performance and analytics cookies may help us understand how visitors use the website. They can provide information about which pages are visited, how users move through the website, whether pages load correctly and where improvements may be needed. This information is generally used in an aggregated or otherwise limited form to assess website performance, improve content and support a better user experience.

Security and risk management technologies

Cookies and related technologies may be used to help protect the website, accounts and users. These technologies can assist with detecting unusual activity, preventing unauthorised access, supporting identity and session controls, limiting automated activity and identifying potential misuse. They may also help support legal, regulatory and responsible gambling obligations that apply to online gambling services.

Advertising and marketing cookies

Where applicable, optional advertising or marketing technologies may be used to measure campaigns, understand the effectiveness of communications or present information that may be more relevant to your interests. These technologies may allow a service provider to recognise a browser or device across different websites or services. We will use such technologies in accordance with applicable requirements and any choices made through the available consent tools.

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject them, or select categories according to your preferences. Strictly necessary cookies may still be used because they are required to provide core website functions. Your choices may be stored so that you do not need to repeat them every time you visit.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, block new cookies, delete existing cookies, or receive a warning before a cookie is stored. The exact steps depend on the browser and device you use. Information about managing cookies is usually available in the help or privacy section of your browser.

If you disable or delete cookies, the website may not work as intended. You may be unable to access some pages, use certain account or gaming functions, retain selected preferences or complete some security checks. Removing cookies from one browser or device will not necessarily remove them from another browser or device. You may also need to update your settings again if you clear your browser data.

Some third-party services may provide their own tools for managing cookies and similar technologies. Those services may have separate privacy policies and settings. Casoola Casino does not control the privacy practices of independent third parties, so you should review their information before using their services or changing related preferences.

Cookie choices are separate from other privacy choices. For example, changing browser settings may not change how information already collected is handled, and withdrawing consent to optional cookies does not necessarily remove information that was collected lawfully before the change. You can find further information about personal information, access requests and other privacy matters in our Privacy Policy.

1. Review the cookie notice or preference tool when it is displayed.
2. Select the categories of optional cookies you are comfortable accepting.
3. Use your browser or device settings to block, delete or limit cookies.
4. Check settings on each browser or device used to access the website.
5. Review this policy and the Privacy Policy for information about related data practices.

Casoola Casino may work with service providers that help operate, secure, analyse or improve the website. These providers may use cookies or similar technologies on our behalf, or may process information collected through their own services. Access to information should be limited to what is reasonably required for the relevant service, subject to applicable arrangements and legal requirements.

Information collected through cookies may be handled in Australia or another location, depending on the service involved and applicable arrangements. Where personal information is involved, it may be handled in accordance with our Privacy Policy and applicable privacy obligations. We do not use this policy to promise that every cookie or third-party technology will be available at all times, as website features and service providers may change.

Cookies may be retained for different periods. The period can depend on whether a cookie is needed for a single session, a security purpose, a saved preference, website measurement or another legitimate purpose. We may review and remove cookies when they are no longer required, subject to operational, legal, security and record-keeping needs.

This policy may be updated from time to time to reflect changes to the website, technology, service providers, legal requirements or our data practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review the policy periodically, especially before continuing to use the website after a significant change.

If you have a question about this Cookies Policy or the way cookies are used, please contact Casoola Casino through the contact method or support channel made available on the website. Do not include unnecessary sensitive information in a message. We may need to verify your request before discussing account or privacy information.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to any choices available through the cookie preference tool and your browser settings.