+ 200 free spins
Weekend reload: 50% up to $600 + 66 free spins
- Wagering
- 35× (deposit + bonus)
- Max bet
- $10
- Min deposit
- $30 (sports bonus)
- Daily withdrawal limit
- $800
Contact Casoola Casino
If you need help with Casoola Casino, email support@casoolacasino.best. Our support team can assist with general questions and guide you towards the right information for your account or gaming experience.
Casoola Casino is operated by Fortuna Games N.V., a company registered in Costa Rica, and holds a licence issued by Costa Rica. The site uses 128-bit SSL encryption to protect player data and transactions.
How to get in touch by email
To contact us by email, write to support@casoolacasino.best. Please use the email address connected with your account where possible, as this can help the team identify your request more efficiently. Include enough information for support to understand the matter without sharing unnecessary sensitive information.
- Your account email address or username
- A short, clear description of the issue or question
- Relevant dates, transaction references or on-screen messages, where available
- Screenshots if they help explain a technical problem
For your security, do not include your password or complete payment card details in a message. Support will review your request and respond when possible, usually within 24 hours. More complex matters may require additional checks or information before they can be resolved.
What you can contact us about
- Account access, profile details and verification questions
- Deposit and withdrawal questions
- Bonus terms and general promotion queries
- Technical problems affecting the website or your account
- Responsible gambling requests and safer-play support
When writing about an account, payment or verification matter, provide a brief summary and any relevant supporting details. This helps Casoola Casino direct your request appropriately and provide a clearer response.